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PPG Milk currently has an in-house permanent cleaning staff of 50 people - HSC - SSCE Business Studies - Question 25 - 2004 - Paper 1
Question 25
PPG Milk currently has an in-house permanent cleaning staff of 50 people. To reduce operating costs, PPG has decided to terminate the services of the cleaning staff ... show full transcript
Worked Solution & Example Answer:PPG Milk currently has an in-house permanent cleaning staff of 50 people - HSC - SSCE Business Studies - Question 25 - 2004 - Paper 1
Step 1
Step 2
Identify ONE covert type of industrial action that the cleaning staff might have taken.
Answer
An example of covert industrial action could be 'working to rule,' where the cleaning staff adhere strictly to their job descriptions and perform only the minimal required tasks without taking on any extra work.
Step 3
Discuss ONE cost OR benefit associated with industrial action taken by the cleaning staff.
Answer
One significant cost associated with the industrial action taken by the cleaning staff is the potential financial loss for PPG Milk due to halted operations. This disruption can lead to increased cleaning costs when engaging contract cleaners and potentially losing customers due to unhygienic conditions. Conversely, a benefit could be that the industrial action draws media attention to their plight, potentially influencing the management to rethink their decision and negotiate better terms for the cleaning staff.