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Rushworth Pty Ltd is a manufacturer of football jerseys that supplies to a range of schools and sports teams - HSC - SSCE Business Studies - Question 26 - 2011 - Paper 1

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Question 26

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Rushworth Pty Ltd is a manufacturer of football jerseys that supplies to a range of schools and sports teams. It has 200 employees and uses a hierarchical organisati... show full transcript

Worked Solution & Example Answer:Rushworth Pty Ltd is a manufacturer of football jerseys that supplies to a range of schools and sports teams - HSC - SSCE Business Studies - Question 26 - 2011 - Paper 1

Step 1

describe TWO possible legal and/or ethical aspects of marketing that Rushworth Pty Ltd may need to address

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Answer

  1. Misleading Advertising: Rushworth Pty Ltd may face scrutiny for any claims made in their marketing materials that are inaccurate or exaggerated. For example, if the company advertises their jerseys as being superior in quality or durability without solid evidence, it could mislead customers and violate consumer protection laws.

  2. Data Privacy: As Rushworth Pty Ltd engages with customers, they gather personal information that must be handled ethically. The company must ensure compliance with data protection regulations, safeguarding customer data and privacy. Any unauthorized use of data could lead to reputational damage and legal penalties.

Step 2

recommend TWO strategies that could be used to address ONE financial issue shown in the data

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Answer

  1. Improving Accounts Receivable Management: Rushworth Pty Ltd should establish clearer credit policies and improve the follow-up process for outstanding invoices. Implementing an automated invoicing system can reduce the collection time and enhance cash flow.

  2. Sales Incentive Programs: To improve their sales figures, the company can create incentive programs for both their sales team and customers. Offering discounts or rewards for bulk orders could stimulate sales and help mitigate the rising accounts receivable.

Step 3

assess the possible impacts on employment relations of introducing new communications systems at Rushworth Pty Ltd

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Answer

The introduction of new communication systems at Rushworth Pty Ltd can significantly enhance employee engagement and streamline internal processes. Employees may feel more connected and informed, leading to improved morale and productivity.

However, there can also be challenges, such as resistance to change among staff, particularly those accustomed to traditional methods. Proper training and support will be essential to facilitate a smooth transition and ensure that all employees are comfortable using new technologies. Additionally, it may initially disrupt workflows, causing frustration and affecting performance until the new systems are fully integrated.

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