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An employee has been bullied at work and has lodged a complaint - HSC - SSCE Business Studies - Question 9 - 2022 - Paper 1
Question 9
An employee has been bullied at work and has lodged a complaint. What initial action should the employer take to resolve this dispute? A. Arbitration B. Conciliat... show full transcript
Worked Solution & Example Answer:An employee has been bullied at work and has lodged a complaint - HSC - SSCE Business Studies - Question 9 - 2022 - Paper 1
Step 1
What initial action should the employer take to resolve this dispute?
Answer
In the context of workplace disputes, the appropriate initial action for an employer when faced with a complaint about bullying is to engage in Negotiation. This involves direct communication between the involved parties to address the complaint collaboratively.
Negotiation allows for an open dialogue, helping to clarify issues and potentially resolve misunderstandings without the need for formal procedures. This approach also fosters a positive work environment where employees feel heard and supported. By opting for negotiation first, the employer can often resolve the situation effectively before it escalates.