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Which of the following is an appropriate strategy for businesses in managing cultural diversity? (A) Implementing a team structure (B) Adopting a pluralist perspective on conflict (C) Providing signs in different languages for customers (D) Providing service face-to-face and through e-commerce - HSC - SSCE Business Studies - Question 17 - 2010 - Paper 1
Question 17
Which of the following is an appropriate strategy for businesses in managing cultural diversity? (A) Implementing a team structure (B) Adopting a pluralist perspect... show full transcript
Worked Solution & Example Answer:Which of the following is an appropriate strategy for businesses in managing cultural diversity? (A) Implementing a team structure (B) Adopting a pluralist perspective on conflict (C) Providing signs in different languages for customers (D) Providing service face-to-face and through e-commerce - HSC - SSCE Business Studies - Question 17 - 2010 - Paper 1
Step 1
Select an appropriate strategy for managing cultural diversity
Answer
The most appropriate strategy for businesses in managing cultural diversity is to provide signs in different languages for customers. This approach actively addresses communication barriers and enhances the customer experience for individuals who speak different languages. By providing clear information in multiple languages, businesses can ensure inclusivity and better serve a diverse clientele.