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A worker and a manager are using mediation to resolve a dispute - HSC - SSCE Business Studies - Question 6 - 2009 - Paper 1
Question 6
A worker and a manager are using mediation to resolve a dispute. Which of the following describes mediation in this situation? (A) The worker and manager meeting alo... show full transcript
Worked Solution & Example Answer:A worker and a manager are using mediation to resolve a dispute - HSC - SSCE Business Studies - Question 6 - 2009 - Paper 1
Step 1
Which of the following describes mediation in this situation?
Answer
To identify the correct description of mediation, we need to recognize the role of a mediator. Mediation typically involves a neutral third party who assists the disputing parties in reaching an agreement. This means that the role of mediation is fundamentally different from direct negotiation between the parties or formal legal proceedings.
- Option (A) suggests that the worker and manager are meeting alone, which does not involve a mediator.
- Option (B) correctly describes mediation as it includes a neutral third person assisting both parties.
- Option (C) refers to a compulsory conference, which again does not involve a mediator.
- Option (D) involves a judge, indicating a legal decision-making process rather than mediation.
Therefore, the correct answer is (B) A neutral third person assisting both parties to resolve the dispute.