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Outline the role of stakeholders in resolving industrial conflict, and critically analyse the impact of global trends in employment relations on business role and structure. - HSC - SSCE Business Studies - Question 28 - 2002 - Paper 1
Question 28
Outline the role of stakeholders in resolving industrial conflict, and critically analyse the impact of global trends in employment relations on business role and st... show full transcript
Worked Solution & Example Answer:Outline the role of stakeholders in resolving industrial conflict, and critically analyse the impact of global trends in employment relations on business role and structure. - HSC - SSCE Business Studies - Question 28 - 2002 - Paper 1
Step 1
Outline the role of stakeholders in resolving industrial conflict
Answer
Stakeholders play a pivotal role in resolving industrial conflict by serving as mediators and facilitators of communication between parties involved. Key stakeholders include:
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Employees: Employees are directly affected by industrial conflicts. Their input and feedback are crucial in identifying grievances and contributing to conflict resolution strategies.
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Employers: Employers are responsible for creating a conducive work environment. They should engage in dialogues with employees to understand their concerns and work towards viable solutions.
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Employee Associations and Unions: These organizations represent the collective voice of employees. They negotiate terms and conditions, advocate for employees’ rights, and provide support during disputes.
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Government Organizations: These bodies set regulations and standards for labor relations. They can mediate conflicts and enforce laws to ensure fair treatment.
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Mediators/Arbitrators: Independent parties can be called upon to intervene in disputes, helping to facilitate communication and promote fair solutions.
Each stakeholder has a unique role, and their collective involvement is essential in effectively addressing and resolving industrial conflicts.
Step 2
Critically analyse the impact of global trends in employment relations on business role and structure
Answer
Global trends in employment relations heavily influence business roles and structures in several ways:
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Shifts in Labor Demand: The search for cheaper labor has led businesses to outsource jobs to countries with lower labor costs, impacting local employment structures and leading to a more decentralized organizational structure.
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Technological Advancements: With the rise of technology, there is a growing demand for employees who possess digital skills. This shift necessitates businesses to invest in training and development, altering their operational roles to align with technological advancements.
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Communication Improvements: Enhanced communication through technology has transformed traditional hierarchical structures into more collaborative environments, often utilizing networked teams instead of fixed management tiers.
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Cultural Sensitivity: Globalization has introduced a need for businesses to understand and respect diverse cultures, promoting ethnocentric and geocentric staffing policies. Organizations must navigate these complexities to maintain effective workforce relations.
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Changes in Employee Expectations: Today's workforce increasingly values work-life balance and ethical practices, pressuring businesses to adapt their roles and structures to meet these demands while ensuring employee satisfaction.
Overall, global trends are reshaping employment relations, compelling businesses to evolve in structure and management strategies to remain competitive.