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Outline ONE cause of industrial conflict - HSC - SSCE Business Studies - Question 23 - 2011 - Paper 1

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Question 23

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Outline ONE cause of industrial conflict. Explain ONE financial cost and ONE financial benefit of industrial conflict.

Worked Solution & Example Answer:Outline ONE cause of industrial conflict - HSC - SSCE Business Studies - Question 23 - 2011 - Paper 1

Step 1

Outline ONE cause of industrial conflict.

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Answer

A significant cause of industrial conflict is poor communication between management and employees. When workers feel their concerns are not being adequately addressed, or when there is a lack of transparency regarding decisions that affect their jobs, it can lead to dissatisfaction and ultimately to conflict.

Step 2

Explain ONE financial cost of industrial conflict.

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Answer

One financial cost of industrial conflict is the loss of productivity. When conflicts arise, operations may slow down or halt entirely, leading to decreased output and revenue. For example, strikes can result in significant financial losses for a company during the time production is stopped.

Step 3

Explain ONE financial benefit of industrial conflict.

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Answer

One financial benefit of industrial conflict can be the improvement in working conditions following negotiations. While conflicts may be costly and disruptive initially, they can lead to better wages or benefits for employees, which can enhance morale and productivity in the long run. This increased satisfaction can reduce turnover and reduce costs associated with recruiting and training new employees.

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