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A building company has been contracted to build a new home for a customer - HSC - SSCE Business Studies - Question 21 - 2021 - Paper 1
Question 21
A building company has been contracted to build a new home for a customer. The contract requires the home to be completed within six months and within budget. (a) O... show full transcript
Worked Solution & Example Answer:A building company has been contracted to build a new home for a customer - HSC - SSCE Business Studies - Question 21 - 2021 - Paper 1
Step 1
Outline how this customer can be considered an input in the construction of the new home.
Answer
In the construction process, customers serve as transformed resources, playing a critical role. When a customer provides essential information to the builder—such as preferences regarding materials, paint colors, and the overall size of the new home—they directly influence decisions made throughout the building process.
Customers enable builders to tailor the project to fit specific desires and requirements, thus acting as vital inputs. Their input can shape the building layout, design features, and functionality of the home. This collaboration ensures that the final product meets the customer’s expectations and contractual obligations.