Phil goes overseas to a photographic equipment trade fair where he sees other businesses using more efficient methods of taking passport photos - HSC - SSCE Business Studies - Question 3 - 2018 - Paper 1

This scenario illustrates the concept of 'Scanning and learning.' Phil observes how other businesses are implementing more efficient methods for taking passport photos, which aligns with the idea of scanning the environment for better practices and learning from them to enhance his own operations.