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A business reduces product defects by using inspections in the production process - HSC - SSCE Business Studies - Question 9 - 2019 - Paper 1
Question 9
A business reduces product defects by using inspections in the production process. This is an example of quality A. control. B. improvement. C. innovation. D. prod... show full transcript
Worked Solution & Example Answer:A business reduces product defects by using inspections in the production process - HSC - SSCE Business Studies - Question 9 - 2019 - Paper 1
Step 1
This is an example of quality
Answer
The question describes a scenario where a business is actively inspecting its products to identify and reduce defects during the production process. This act of inspecting and managing quality refers to a process known as 'control'. Control in quality management ensures that processes are being followed properly and that products meet predefined standards. Therefore, the correct answer is:
A. control.