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A sandwich shop bakes a variety of breads throughout the day - HSC - SSCE Business Studies - Question 15 - 2020 - Paper 1
Question 15
A sandwich shop bakes a variety of breads throughout the day. Customers select their choice of bread and filling(s) and sandwiches are then made to order. Which pai... show full transcript
Worked Solution & Example Answer:A sandwich shop bakes a variety of breads throughout the day - HSC - SSCE Business Studies - Question 15 - 2020 - Paper 1
Step 1
Which pair of performance objectives would have influenced the development of this approach?
Answer
In this scenario, the sandwich shop provides customers with the ability to customize their sandwiches, which emphasizes personalization and quality. Furthermore, the bake-to-order approach allows for freshness, enhancing the quality further. As such, the performance objectives that would influence this operation are focused on both quality and customization. Therefore, the correct answer is D. Quality and customisation.