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An employee has been bullied at work and has lodged a complaint - HSC - SSCE Business Studies - Question 9 - 2022 - Paper 1
Question 9
An employee has been bullied at work and has lodged a complaint. What initial action should the employer take to resolve this dispute? A. Arbitration B. Conciliati... show full transcript
Worked Solution & Example Answer:An employee has been bullied at work and has lodged a complaint - HSC - SSCE Business Studies - Question 9 - 2022 - Paper 1
Step 1
What initial action should the employer take to resolve this dispute?
Answer
In the context of workplace disputes, particularly in cases where an employee feels bullied, the most appropriate initial action for the employer would be to engage in Negotiation.
Negotiation is a direct and informal process that allows the employer and the employee to discuss the issues at hand and explore possible resolutions. It fosters open communication and provides an opportunity to address the employee's concerns promptly and effectively. This step is crucial as it can lead to a settlement without escalating the matter to more formal dispute resolution methods such as mediation or arbitration.
By choosing to start with negotiation, the employer shows a commitment to resolving the issue amicably and may help restore a positive working relationship.