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The owner of a business has decided to change its location - HSC - SSCE Business Studies - Question 22 - 2010 - Paper 1
Question 22
The owner of a business has decided to change its location. Jamie manages a team in this business. (a) Outline ONE skill of management that Jamie could use during t... show full transcript
Worked Solution & Example Answer:The owner of a business has decided to change its location - HSC - SSCE Business Studies - Question 22 - 2010 - Paper 1
Step 1
Outline ONE skill of management that Jamie could use during this change.
Answer
One skill of management that Jamie could use during this change is 'communication'. Effective communication is crucial during transitions, as it helps to keep team members informed, reduces uncertainty, and fosters collaboration among stakeholders.
Step 2
Explain ONE management role that Jamie could perform to reconcile a conflict of interest between the stakeholders that may arise from this change.
Answer
One management role that Jamie could perform is that of a 'mediator'. As a mediator, Jamie can facilitate discussions between conflicting stakeholders, ensuring that each party's interests and concerns are addressed. This role involves actively listening, clarifying misunderstandings, and guiding stakeholders toward a mutually beneficial solution, thereby minimizing potential conflicts and fostering a more harmonious work environment.