Photo AI
In an attempt to resolve a dispute between an employee and an employer, the union has recommended a confidential discussion of issues in the presence of a neutral third party - HSC - SSCE Business Studies - Question 2 - 2003 - Paper 1
Question 2
In an attempt to resolve a dispute between an employee and an employer, the union has recommended a confidential discussion of issues in the presence of a neutral th... show full transcript
Worked Solution & Example Answer:In an attempt to resolve a dispute between an employee and an employer, the union has recommended a confidential discussion of issues in the presence of a neutral third party - HSC - SSCE Business Studies - Question 2 - 2003 - Paper 1
Step 1
Identify the recommended dispute resolution process
Answer
The union is recommending a process that involves a confidential discussion with a neutral third party. This description aligns best with mediation, where a mediator facilitates communication and negotiation between the disputing parties to help them reach a mutually agreeable resolution.
Step 2