SSCE HSC Business Studies Role of human resource management: This question focused on the top

Question

This question focused on the topics 'Business Management and Change', 'Financial Planning and Management' and 'Marketing'. Although a variety of approaches was taken by candidates, most either based their responses on recommendations that addressed the concerns of shareholders as detailed in the stimulus material, or followed the structure of the report to the Board of Directors under headings drawn from the final sentence of the question.

Most candidates were familiar with a wide range of ethical and legal responsibilities of business but often applied them to matters not raised in the stimulus. Almost all candidates used a report format with a significant number showing evidence of good planning and structure. Many candidates unnecessarily repeated some or the entire question (including the stimulus) in their responses.

Excellent responses communicated clearly in a structured and logical business report format with evidence of high-level evaluation and analysis. These responses closely linked their report recommendations to the stimulus material. Some candidates suggested addressing the problems within the context of strategic, operational and tactical planning.

Candidates discussed the current organisational structure, noting the problems associated with long lines of command and their attendant narrow spans of control and analysed a range of strategies to address the problems of the business – including the need:

for more effective financial controls
to change production methods in order to reduce the number of claims made under warranty to reduce waste and/or recycle
to improve the environmental impact of product claims

Excellent responses covered a full range of these points, integrating them with ethical and legal responsibilities and demonstrating a solid understanding of financial management and marketing. The use of key syllabus concepts and terminology was evident.

Average responses incorporated some business concepts and terminology. Candidates often defined the key terms rather than using them meaningfully within the context of what needed to be done to improve the business. Some candidates provided examples of a comprehensive business report that lacked appropriate connection and relevance to the stimulus material. Others presented responses that were repetitive and convoluted. Some of these responses represented candidates who had inadequate syllabus knowledge and those that two or three of the HSC course topics can be examined in the business report.

This question focused on the topics 'Business Management and Change', 'Financial Planning and Management' and 'Marketing' - HSC - SSCE Business Studies - Question 27 - 2002 - Paper 1

Worked Solution & Example Answer:This question focused on the topics 'Business Management and Change', 'Financial Planning and Management' and 'Marketing' - HSC - SSCE Business Studies - Question 27 - 2002 - Paper 1

Discuss the ethical and legal responsibilities of business

Analyze the current organizational structure

Propose strategies for improvement

Evaluate the impact of marketing practices

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