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The owner of a business has decided to change its location - HSC - SSCE Business Studies - Question 22 - 2010 - Paper 1
Question 22
The owner of a business has decided to change its location. Jamie manages a team in this business. (a) Outline ONE skill of management that Jamie could use during t... show full transcript
Worked Solution & Example Answer:The owner of a business has decided to change its location - HSC - SSCE Business Studies - Question 22 - 2010 - Paper 1
Step 1
Outline ONE skill of management that Jamie could use during this change.
Answer
One crucial management skill that Jamie could utilize during this change is effective communication. This skill is essential for ensuring that all team members are informed about the changes taking place, understand the reasons behind them, and feel supported throughout the process. By maintaining open lines of communication, Jamie can help to minimize confusion and resistance among the team.
Step 2
Explain ONE management role that Jamie could perform to reconcile a conflict of interest between the stakeholders that may arise from this change.
Answer
One management role that Jamie could perform to reconcile a conflict of interest is that of a mediator. In this role, Jamie can facilitate discussions between conflicting stakeholders, ensuring that their concerns are heard and addressed. For instance, if employees are worried about job security due to the location change and management is focused on financial outcomes, Jamie can bring both parties together. By empathetically listening to both sides and seeking a balanced solution, Jamie can foster a collaborative environment that benefits all stakeholders involved.