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Which of the following is a legal responsibility that supermarkets have towards their customers? (A) To deliver quality service (B) To advertise weekly specials (C) To offer a money-back guarantee (D) To provide a safe shopping environment - HSC - SSCE Business Studies - Question 4 - 2009 - Paper 1
Question 4
Which of the following is a legal responsibility that supermarkets have towards their customers? (A) To deliver quality service (B) To advertise weekly specials (... show full transcript
Worked Solution & Example Answer:Which of the following is a legal responsibility that supermarkets have towards their customers? (A) To deliver quality service (B) To advertise weekly specials (C) To offer a money-back guarantee (D) To provide a safe shopping environment - HSC - SSCE Business Studies - Question 4 - 2009 - Paper 1
Step 1
To provide a safe shopping environment
Answer
Among the options provided, the legal responsibility that supermarkets have towards their customers is to provide a safe shopping environment. This includes ensuring that the premises are free from hazards and that customers can shop without undue risk of injury. While delivering quality service and offering a money-back guarantee are important practices for customer satisfaction and loyalty, they do not constitute legal obligations in the same way that ensuring safety does.