What are characteristics of a successful work team? (A) Targets achieved and high absenteeism (B) Appropriate training and improved lead times (C) Increased team briefings and high level of disputation (D) High staff turnover and low number of product defects - HSC - SSCE Business Studies - Question 15 - 2008 - Paper 1

To determine the characteristics of a successful work team, we must evaluate each option critically. A successful work team is marked by positive attributes that enhance team performance and cohesiveness.

• Option A: Targets achieved and high absenteeism

  • Targets achieved is positive, but high absenteeism negatively impacts teamwork, making this option incorrect.

• Option B: Appropriate training and improved lead times

  • This option reflects the importance of equipping team members with adequate skills and optimizing processes, which are vital for success. Thus, this is correct.

• Option C: Increased team briefings and high level of disputation

  • While increased briefings are beneficial, a high level of disputation can create conflict and hinder teamwork, making this option incorrect.

• Option D: High staff turnover and low number of product defects

  • High staff turnover indicates instability within the team, which is detrimental to success; while low product defects are positive, overall, this option does not indicate a successful team.

Conclusively, Option B is the characteristic that best describes a successful work team.