Photo AI
In an attempt to resolve a dispute between an employee and an employer, the union has recommended a confidential discussion of issues in the presence of a neutral third party - HSC - SSCE Business Studies - Question 2 - 2003 - Paper 1
Question 2
In an attempt to resolve a dispute between an employee and an employer, the union has recommended a confidential discussion of issues in the presence of a neutral th... show full transcript
Worked Solution & Example Answer:In an attempt to resolve a dispute between an employee and an employer, the union has recommended a confidential discussion of issues in the presence of a neutral third party - HSC - SSCE Business Studies - Question 2 - 2003 - Paper 1
Step 1
Which dispute resolution process has the union recommended?
Answer
The union has recommended a process that involves a neutral third party facilitating a discussion, which aligns with the definition of mediation. Unlike arbitration, where the third party makes a binding decision, mediation focuses on helping the parties reach a voluntary agreement. Therefore, the correct answer is (D) Mediation.