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As part of her work, a manager selects an appropriate strategy to resolve conflict between workers and management - HSC - SSCE Business Studies - Question 1 - 2004 - Paper 1
Question 1
As part of her work, a manager selects an appropriate strategy to resolve conflict between workers and management. Which management role is being exercised when sel... show full transcript
Worked Solution & Example Answer:As part of her work, a manager selects an appropriate strategy to resolve conflict between workers and management - HSC - SSCE Business Studies - Question 1 - 2004 - Paper 1
Step 1
Which management role is being exercised when selecting this strategy?
Answer
In this scenario, the manager is actively involved in selecting an appropriate strategy to resolve conflicts. This process requires making a choice based on analysis and evaluation, which is an essential part of decision-making. Thus, the management role being exercised is related to decision-making, as the manager must assess the situation and determine the best course of action to resolve the conflict.