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To resolve a dispute in the workplace, the union delegate met with management - HSC - SSCE Business Studies - Question 8 - 2006 - Paper 1
Question 8
To resolve a dispute in the workplace, the union delegate met with management. This meeting resulted in a compromise and a formal agreement. Which dispute resolutio... show full transcript
Worked Solution & Example Answer:To resolve a dispute in the workplace, the union delegate met with management - HSC - SSCE Business Studies - Question 8 - 2006 - Paper 1
Step 1
Which dispute resolution process is outlined above?
Answer
The dispute resolution process described in the question involves the union delegate meeting with management to reach a compromise and formal agreement. This process is best defined as Negotiation, where both parties discuss terms to resolve their differences mutually. In this context, since the outcome involves a compromise, the most appropriate choice is (D) Negotiation.