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Question 2
a. Identify and describe the style of management used by Mr Johnston. b. Select and justify a more effective style of management that Mr Johnston could have used.
Step 1
Answer
The management style used by Mr Johnston can be identified as an Autocratic style. In this approach, the manager makes decisions unilaterally, without much input from team members. It is characterized by a directive way of communication, where Mr Johnston likely dictated tasks and did not seek feedback or suggestions from his team. This can lead to efficiency in decision-making but may also result in worker dissatisfaction as they do not feel valued or included in the process. Therefore, while decisions may be made quickly, the lack of involvement from workers can lead to lower morale and productivity over time.
Step 2
Answer
A more effective style that Mr Johnston could have adopted is the Participative or Consultative management style. This approach involves seeking input from team members before making decisions. By actively engaging with his team, Mr Johnston could foster an environment of collaboration and inclusivity, leading to better job satisfaction among workers. This style not only empowers employees but also taps into diverse perspectives that can enhance decision-making quality. Furthermore, involving workers in the decision-making process can lead to a sense of ownership over their roles, motivating them to work more effectively towards shared goals. Overall, Transitioning to a participative style would likely enhance both productivity and workplace morale.
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