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a. Identify a management style that the human resources manager could use to resolve the conflict and describe three features of this style - VCE - SSCE Business Management - Question 7 - 2004 - Paper 1
Question 7
a. Identify a management style that the human resources manager could use to resolve the conflict and describe three features of this style. b. Justify your choice ... show full transcript
Worked Solution & Example Answer:a. Identify a management style that the human resources manager could use to resolve the conflict and describe three features of this style - VCE - SSCE Business Management - Question 7 - 2004 - Paper 1
Step 1
Identify a management style that the human resources manager could use to resolve the conflict and describe three features of this style.
Answer
The management style I recommend for resolving conflict is the consultative management style.
Features of Consultative Management Style
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Communication and Consultation: In this style, communication is highly valued. The manager engages with staff to discuss issues openly, fostering a dialogue between all parties involved. This ensures that everyone feels heard and respected in the decision-making process.
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Positive Decision-Making Environment: The consultative approach encourages collaboration, where the manager presents ideas in a positive manner. This atmosphere helps in building trust and encourages employees to contribute their input without fear of criticism.
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Flexibility and Adaptability: This style is characterized by its flexibility. The manager is open to altering decisions based on staff feedback and suggestions, which allows for innovative solutions to emerge from the team’s collective knowledge and experiences.
Step 2
Justify your choice of management style.
Answer
I have chosen the consultative management style because it effectively resolves conflicts by promoting open dialogue and cooperation among team members. By integrating the perspectives of all involved, the manager can address the root causes of the conflict and develop solutions that are broadly accepted. This participatory approach not only resolves the immediate disagreement but also strengthens team cohesion and morale. Additionally, it empowers employees, making them feel valued and respected, thus, fostering a positive workplace culture that can prevent future conflicts.