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Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies - VCE - SSCE Business Management - Question 1 - 2007 - Paper 1
Question 1
Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies. These strategies were introduc... show full transcript
Worked Solution & Example Answer:Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies - VCE - SSCE Business Management - Question 1 - 2007 - Paper 1
Step 1
Define these terms. 1. Induction program
Answer
An induction program entails a set of formal processes and procedures introducing new employees to the organization, workplace, its systems, practices, culture, etc. This program serves to familiarize new hires with their roles and the organizational environment, ensuring a smoother transition into the company.
Step 2
2. Best practice
Answer
Best practice refers to the methodologies and procedures that are recognized as the most effective or optimal way to achieve a particular outcome. In a business context, it involves identifying these methodologies from top organizations and applying them to improve performance within one's own organization.
Step 3
Identify two characteristics of large-scale organisations.
Answer
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Employs more than 200 people: A large-scale organization typically has a significant workforce, often exceeding 200 employees.
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Significant total assets: Large-scale organizations possess substantial financial resources and assets, often in the millions, which allow for large-scale operations and market influence.
Step 4
Outline and justify two human resource strategies that could be used by Wendy Howard to recruit the best applicants for White Sands.
Answer
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Job Descriptions and Specifications: Clearly outlining and posting detailed job descriptions ensures that potential applicants understand the qualifications and responsibilities associated with the roles. This attracts individuals who are best suited for the position and helps align their expectations with organizational needs.
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Targeted Recruitment Campaigns: Utilizing targeted recruitment strategies, such as engaging with universities and industry-specific forums, can help attract a more qualified and diverse pool of candidates. This strategy not only reaches individuals with the necessary skills but also consolidates the organization’s brand as an employer of choice.
Step 5
Discuss the relationship between performance appraisals and training.
Answer
Performance appraisals are vital in assessing an employee's skills and areas for improvement within an organization. The results of these appraisals directly inform the training and development strategies that should be implemented. An effective performance appraisal highlights the training needs of employees, allowing management to tailor development programs that address specific skill gaps. Furthermore, engaging employees in the performance appraisal process can motivate them to participate in training opportunities proactively, as they understand how such training contributes to their professional growth and the organization's success.