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‘The official corporate culture of a business is usually very different from the real corporate culture.’ Explain the difference between official corporate culture and real corporate culture - VCE - SSCE Business Management - Question 3 - 2021 - Paper 1
Question 3
‘The official corporate culture of a business is usually very different from the real corporate culture.’ Explain the difference between official corporate culture ... show full transcript
Worked Solution & Example Answer:‘The official corporate culture of a business is usually very different from the real corporate culture.’ Explain the difference between official corporate culture and real corporate culture - VCE - SSCE Business Management - Question 3 - 2021 - Paper 1
Step 1
Explain the difference between official corporate culture and real corporate culture.
Answer
Official corporate culture refers to the values, beliefs, and practices that a company publicly promotes and communicates, often found in mission statements or official policies. For instance, a company may claim to prioritize teamwork and innovation.
On the other hand, real corporate culture is the actual environment employees experience daily, which can significantly differ from official claims. This may include unacknowledged practices, informal interactions among staff, and management behaviors. For example, if a company promotes an open-door policy, but management is often unapproachable, the actual corporate culture sends mixed signals.
In summary, the key difference lies in the stated versus the lived culture within the organization.
Step 2
Propose and justify two management strategies for developing a corporate culture that promotes the achievement of business objectives.
Answer
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Promote Open Communication:
- By establishing regular feedback loops, such as town hall meetings or anonymous surveys, management can encourage open dialogue among employees. This strategy fosters a sense of belonging and encourages employees to contribute their ideas, leading to innovation and alignment with business objectives.
- Justification: Open communication can enhance employee engagement, reducing turnover rates and aligning the workforce towards common goals.
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Recognition and Reward Programs:
- Implementing a structured recognition program where employees are acknowledged for their contributions promotes a culture of appreciation. These can be in the form of awards, shout-outs in meetings, or bonuses linked to achieving specific business objectives.
- Justification: Such programs motivate employees to align their behavior with the company's goals, enhancing overall productivity and fostering a strong sense of community within the organization.
Step 3
Describe one advantage and one disadvantage of on-the-job training as a strategy for improving the effectiveness of employees.
Answer
Advantage: On-the-job training allows employees to learn in a practical environment, gaining hands-on experience that is often more relevant and directly applicable to their roles. This method promotes skill acquisition through real-life challenges, enhancing performance and confidence quickly.
Disadvantage: However, on-the-job training can sometimes lead to inconsistent training outcomes. If the trainer is inexperienced or not equipped to teach effectively, it may result in poor skill development and misinformation, negatively impacting employee effectiveness and productivity.