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Identify and explain three skills Ms Dimetriou should have used to ensure a smooth introduction of the new equipment. - VCE - SSCE Business Management - Question 3 - 2002 - Paper 1
Question 3
Identify and explain three skills Ms Dimetriou should have used to ensure a smooth introduction of the new equipment.
Worked Solution & Example Answer:Identify and explain three skills Ms Dimetriou should have used to ensure a smooth introduction of the new equipment. - VCE - SSCE Business Management - Question 3 - 2002 - Paper 1
Step 1
Identify and explain a skill: Interpersonal skills
Answer
Interpersonal skills are crucial for fostering effective communication between Ms Dimetriou and her team. By actively listening and engaging with employees, she can address their concerns about the new equipment, which in turn can help ease anxiety and resistance to change.
Step 2
Identify and explain a skill: Team Building
Answer
Team building is essential to create a cohesive unit that can work collaboratively during the transition to the new equipment. Ms Dimetriou could facilitate team-building activities that enhance trust and cooperation among team members, leading to a more unified approach in adapting to the changes.
Step 3
Identify and explain a skill: Problem Solving
Answer
Problem-solving skills are important for overcoming challenges that may arise during the introduction of new equipment. Ms Dimetriou should empower her team to identify potential issues and work collaboratively to find solutions, ensuring a smoother and more efficient implementation process.