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Dave Rodgers, Manager of the Marketing Division at Hume and Weston Ltd, has been called by the Human Resources Manager, Ms - VCE - SSCE Business Management - Question 1 - 2005 - Paper 1
Question 1
Dave Rodgers, Manager of the Marketing Division at Hume and Weston Ltd, has been called by the Human Resources Manager, Ms. Wilson, to explain the high number of rec... show full transcript
Worked Solution & Example Answer:Dave Rodgers, Manager of the Marketing Division at Hume and Weston Ltd, has been called by the Human Resources Manager, Ms - VCE - SSCE Business Management - Question 1 - 2005 - Paper 1
Step 1
Define the term: staff absenteeism
Answer
Staff absenteeism refers to the situation when employees are consistently away from work due to illness, job dissatisfaction, or other personal reasons. It can be quantified by the number of days employees are absent, which can impact both the productivity of the organization and employee morale.
Step 2
Define the term: corporate culture
Answer
Corporate culture encompasses the shared values, beliefs, and practices within an organization. It reflects the relationship between staff and management, and is evident in the policies, procedures, and unwritten rules that govern the workplace environment.
Step 3
Explain how two of the key management roles could be used by Ms. Wilson in her position as Human Resources Manager.
Answer
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Planning: Ms. Wilson can utilize planning by developing strategies aimed at improving employee satisfaction and retention. This involves assessing current issues such as high resignations and absenteeism, and creating an action plan to address these challenges.
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Organising: In her role, Ms. Wilson can focus on organising by defining the structure of the Human Resources department. This includes delegating tasks among her team to ensure that employee concerns are addressed and support systems are in place for the younger graduates, thereby fostering a sense of belonging.