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Question 8
a. All large organisations face significant contemporary change management issues. - Describe a significant contemporary change management issue that an organisatio... show full transcript
Step 1
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One significant contemporary change management issue that organisations often encounter is technological change. As digital technology evolves rapidly, organisations must adapt to new tools and systems to maintain competitiveness. This can involve challenges such as integrating new software, training employees on these systems, and potential resistance from staff who are accustomed to older processes.
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Implementing effective change management strategies can lead to several benefits for an organisation. Firstly, it facilitates a smoother transition during changes, reducing disruptions to daily operations. Secondly, it enhances employee buy-in and morale by involving them in the change process. Additionally, effective change management can improve overall project outcomes, increasing the likelihood of meeting deadlines and staying within budget. Finally, it helps in maintaining or increasing productivity levels during transitions.
Step 3
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An example of effective change management can be seen in a company like IBM, which adopted cloud computing technology. IBM identified the need for a change in their service delivery model to meet market demands. They implemented a comprehensive change management strategy that included employee training programs, stakeholder engagement sessions, and phased rollouts of cloud services. This approach not only enhanced their service offerings but also ensured that employees were well-equipped to handle the new technology.
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