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Classic Cleaners specialises in supplying Australian households with washing machines and dishwashers - VCE - SSCE Business Management - Question 3 - 2008 - Paper 1
Question 3
Classic Cleaners specialises in supplying Australian households with washing machines and dishwashers. The company is planning to reorganise its operations as it pr... show full transcript
Worked Solution & Example Answer:Classic Cleaners specialises in supplying Australian households with washing machines and dishwashers - VCE - SSCE Business Management - Question 3 - 2008 - Paper 1
Step 1
Identify and describe one quality strategy
Answer
A suitable quality strategy for Classic Cleaners could be implementing Total Quality Management (TQM). TQM involves integrating all members of an organization from various departments to improve processes, products, services, and the culture in which they work. It focuses on continuous improvement and customer satisfaction. TQM strategies that Classic Cleaners can adopt include regular training of staff and utilizing customer feedback to enhance product quality.
Step 2
Identify and describe one materials management strategy
Answer
Classic Cleaners could adopt a Just-in-Time (JIT) materials management strategy. JIT focuses on the timely delivery of materials as needed in the production process, minimizing inventory carrying costs. This strategy allows Classic Cleaners to reduce waste and optimize production efficiency by having the right amount of stock on hand at the right times, especially with parts sourced from China, thus improving overall operational efficiency.
Step 3
Identify and describe one facilities and design layout strategy
Answer
A facilities and design layout strategy that Classic Cleaners could implement is a cellular layout design. This strategy groups different processes together, allowing for smoother workflow and reducing transportation time between workstations. By arranging workstations in an efficient manner, Classic Cleaners can streamline the assembly process of washing machines and dishwashers, leading to quicker production times and better resource management.