A-Level Edexcel Business Assessing Competitiveness: Assess two benefits of quality c

Question

Assess two benefits of quality control for a business, such as Cadbury.

Quality control refers to traditional methods of checking that final products are of a good standard, capable of doing what they were intended to.

Benefits:

1. For chocolate, this might mean sample inspections to check the different shapes of chocolates, the taste, the packaging before being sold to suppliers/consumers. This could prevent faulty chocolates such as misshapes, discolored, or damaged items reaching the customer and preserve the brand's reputation, which can lead to increased sales in other chocolates like Flakes.

2. It avoids costly returns of chocolates through the retailer, which could prove particularly problematic if sold as a gift for Easter. Ensuring quality before reaching consumers helps maintain customer satisfaction and loyalty.

Assess two benefits of quality control for a business, such as Cadbury - Edexcel - A-Level Business - Question 2 - 2018 - Paper 3

Worked Solution & Example Answer:Assess two benefits of quality control for a business, such as Cadbury - Edexcel - A-Level Business - Question 2 - 2018 - Paper 3

Benefit 1: Sample Inspections

Benefit 2: Avoiding Costly Returns

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