Holly and Andy are considering creating a mission statement for The Wonky Table - Edexcel - A-Level Business - Question 2 - 2022 - Paper 3

A mission statement serves as a guiding principle that can help align the objectives of a business. For The Wonky Table, which operates with 14 staff members, the establishment of a mission statement can yield several benefits:

Shared Vision Among Staff

A mission statement can help articulate and communicate a shared vision of quality and customer satisfaction among the staff. This common understanding is crucial for fostering teamwork and enhancing cooperation between front-of-house staff and the kitchen team.

Creating a Stronger Company Culture

With assistant roles being shared among 12 part-time staff, a mission statement can promote a sense of collective approach to working together. This can lead to a strengthened company culture, where employees feel more connected and committed.

Clarity for Temporary Staff

Given that The Wonky Table may employ seasonal or casual staff, having a clear mission statement can outline the company's aims and objectives. This clarity aids temporary staff in understanding their roles and the importance of their contributions.

Guidance for Decision-Making

A well-defined mission can provide guidance when making operational decisions, ensuring that the choices align with the restaurant's core values. It encourages all staff members, including management and various assistants, to work towards common goals.

Enhancing Customer Trust

Customers might be more inclined to trust a business that clearly communicates its values through a mission statement. This trust can attract more customers, enhancing The Wonky Table's reputation as a charming and unique dining option in Derby.

Summary

In summary, The Wonky Table's mission statement can support staff cohesion, establish a strong company culture, provide clarity for temporary staff, guide decision-making, and enhance customer trust, ultimately contributing to the restaurant's success.