Explain how Morrisons may benefit from having a mission statement - Edexcel - A-Level Business - Question 1 - 2017 - Paper 2
Question 1
Explain how Morrisons may benefit from having a mission statement.
Morrisons' mission statement is about valuing human, ethical, and ecological aspects while aiming... show full transcript
Worked Solution & Example Answer:Explain how Morrisons may benefit from having a mission statement - Edexcel - A-Level Business - Question 1 - 2017 - Paper 2
Step 1
Knowledge: Understanding Mission Statements
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Answer
A mission statement is a qualitative declaration of an organization’s aims, outlining the core values and purpose that guide its operations.
Step 2
Application: Context of Morrisons
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Answer
For Morrisons, the mission statement emphasizes the following:
Commitment to human, ethical, and ecological values.
Unity within the team, fostering collective effort.
A focus that extends beyond mere numerical performance to include customer experience and community values.
Recognition of competition from discount retailers like Aldi or Lidl.
Step 3
Analysis: Benefits of a Mission Statement
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Answer
Having a mission statement benefits Morrisons in several ways:
Customer Preference: Customers may align with companies that share their values, choosing to shop at Morrisons over competitors who do not emphasize social commitment.
Employee Motivation: A clear mission can motivate employees by giving them a sense of purpose and direction, enhancing job satisfaction and performance.