Which of the following is a benefit of using a website to provide information to customers?
A) Can include answers to customer questions - AQA - GCSE Business - Question 4 - 2022 - Paper 1
Question 4
Which of the following is a benefit of using a website to provide information to customers?
A) Can include answers to customer questions.
B) Followers can comment ... show full transcript
Worked Solution & Example Answer:Which of the following is a benefit of using a website to provide information to customers?
A) Can include answers to customer questions - AQA - GCSE Business - Question 4 - 2022 - Paper 1
Step 1
A) Can include answers to customer questions.
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Answer
This option highlights a direct benefit of using a website. Providing information helps address customer inquiries promptly, enhancing customer service and satisfaction.
Step 2
B) Followers can comment on your posts.
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Answer
While this option represents engagement, it is not specifically about providing information to customers.
Step 3
C) Goods and services can be sold online 24/7.
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Answer
This option focuses on sales rather than providing information, making it less relevant to the question.
Step 4
D) Products can be sold in many countries.
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Answer
Like option C, this benefit is more about distribution than information provision.
