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Which of the following describes the total quality management approach (TQM)? A Checking for faults only at the end of production - AQA - GCSE Business - Question 5 - 2022 - Paper 1
Question 5
Which of the following describes the total quality management approach (TQM)? A Checking for faults only at the end of production. B Preventing mistakes. C Recall... show full transcript
Worked Solution & Example Answer:Which of the following describes the total quality management approach (TQM)? A Checking for faults only at the end of production - AQA - GCSE Business - Question 5 - 2022 - Paper 1
Step 1
Preventing mistakes.
Answer
Total Quality Management (TQM) is fundamentally about ensuring that quality is built into the process from the start. The best option here is B, as TQM emphasizes preventing mistakes rather than just checking for them at the end of production or addressing issues after they occur. TQM focuses on a continuous improvement culture where every employee is responsible for maintaining quality standards.