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Identify one method that ticket agents such as Ticketmaster could use to reduce costs - Edexcel - GCSE Business - Question 4 - 2018 - Paper 1
Question 4
Identify one method that ticket agents such as Ticketmaster could use to reduce costs. Select one answer. A Change their logo and branding B Sell concert merchandi... show full transcript
Worked Solution & Example Answer:Identify one method that ticket agents such as Ticketmaster could use to reduce costs - Edexcel - GCSE Business - Question 4 - 2018 - Paper 1
Step 1
Identify one method that ticket agents such as Ticketmaster could use to reduce costs.
Answer
One method that ticket agents like Ticketmaster could use to reduce costs is to employ fewer customer service staff (Option C). By cutting back on the number of customer service employees, Ticketmaster can lower its operational costs. This method, while potentially impacting customer support, could lead to significant savings, especially in an environment where profit margins are crucial.