QT Homeware Ltd manufactures small kitchen appliances - OCR - GCSE Business - Question 5 - 2022 - Paper 1
Question 5
QT Homeware Ltd manufactures small kitchen appliances. The company has recently received a number of emails complaining that its kettles leak.
Which of the followin... show full transcript
Worked Solution & Example Answer:QT Homeware Ltd manufactures small kitchen appliances - OCR - GCSE Business - Question 5 - 2022 - Paper 1
Step 1
Include a cloth to wipe up any leaks in the box of all new kettles
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Answer
While including a cloth may provide a temporary solution for customers to manage leaks, it does not address the fundamental issue of the kettles leaking.
Step 2
Launch a promotional campaign in a housekeeping magazine
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Answer
Launching a promotional campaign does not solve the leaking issue and may even draw more attention to the problem without providing a solution.
Step 3
Meet with production workers to discuss how to reduce costs
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Meeting with production workers may help in reducing costs but does not directly address the issue of the kettles leaking.
Step 4
Physically test every hundredth kettle to ensure it is watertight
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Answer
This option is the most effective approach. By physically testing every hundredth kettle, QT Homeware Ltd can ensure that the kettles are watertight, preventing leaks and addressing customer complaints directly.
