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A customer has bought a laptop from a computer shop - OCR - GCSE Business - Question 1 - 2022 - Paper 1
Question 1
A customer has bought a laptop from a computer shop. By law, the computer shop must: A) match the price charged by a local competitor B) offer to upgrade the laptop... show full transcript
Worked Solution & Example Answer:A customer has bought a laptop from a computer shop - OCR - GCSE Business - Question 1 - 2022 - Paper 1
Step 1
D) supply a laptop of satisfactory quality
Answer
The most appropriate legal obligation for the computer shop is to supply a laptop of satisfactory quality. This means that the laptop must meet certain standards, including being fit for purpose, free from defects, and as described. Consumers have the right to expect a certain level of quality from products they purchase, and this is a fundamental principle of consumer protection law.