Photo AI
(a) Outline 2 possible time stealers that could prevent a Senior Administrative Assistant from completing their work - Scottish Highers Administration and IT - Question 5 - 2023
Question 5
(a) Outline 2 possible time stealers that could prevent a Senior Administrative Assistant from completing their work. (b) Describe strategies that could be used to ... show full transcript
Worked Solution & Example Answer:(a) Outline 2 possible time stealers that could prevent a Senior Administrative Assistant from completing their work - Scottish Highers Administration and IT - Question 5 - 2023
Step 1
Outline 2 possible time stealers that could prevent a Senior Administrative Assistant from completing their work.
Answer
-
Interruptions from Colleagues: Frequent interruptions from colleagues stopping by to discuss non-work matters or clarify details can hinder focus and productivity.
-
Email Overload: Continuous notifications from incoming emails can distract the assistant, leading them to shift their attention away from core tasks.
Step 2
Describe strategies that could be used to minimise each of these.
Answer
-
Managing Interruptions from Colleagues:
- Set specific times for open-door policies where colleagues know they can approach for discussions, and outside these times, focus on work without distractions.
- Communicate priorities clearly to colleagues, indicating when the assistant is unavailable for unplanned discussions.
-
Dealing with Email Overload:
- Implement scheduled times to check and respond to emails rather than monitoring continuously throughout the day.
- Use email filters to manage and prioritize urgent messages, reducing distraction from non-essential communications.