Discuss possible barriers to communication. - Scottish Highers Administration and IT - Question 10 - 2019
Question 10
Discuss possible barriers to communication.
Worked Solution & Example Answer:Discuss possible barriers to communication. - Scottish Highers Administration and IT - Question 10 - 2019
Step 1
Noise
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Answer
Noise refers to any external disturbances that hinder the clarity of the message being communicated. This includes sounds from the environment, such as traffic or construction, which can distract both the sender and the receiver.
Step 2
Technical Issues
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Technical barriers occur when there are problems with the communication tools being used. For example, poor internet connection during a video call may lead to interruptions and loss of information, making it difficult for participants to engage effectively.
Step 3
Jargon
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Using complex or specialized language, known as jargon, can create a barrier to communication. If the audience is not familiar with the terms used, they may struggle to understand the message, leading to confusion.
Step 4
Cultural Differences
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Cultural differences can also hinder communication. These may include varying values, beliefs, and communication styles that affect how messages are perceived. Misinterpretations can arise if the sender and receiver do not share a common cultural context.
Step 5
Emotional Barriers
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Emotional barriers stem from an individual's feelings or biases towards the topic or the person they are communicating with. For instance, if someone feels anxious or defensive, they may not fully engage in the conversation, which can impede effective communication.
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