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An organisation has changed its fire evacuation policy - Scottish Highers Administration and IT - Question 7 - 2018
Question 7
An organisation has changed its fire evacuation policy. Discuss the methods of communication that could be used to inform employees.
Worked Solution & Example Answer:An organisation has changed its fire evacuation policy - Scottish Highers Administration and IT - Question 7 - 2018
Step 1
Electronic Communication
Answer
One effective method of communication is through electronic means. The organization can utilize its intranet to disseminate the new fire evacuation policy. This would allow all employees immediate access to essential information regarding the policy changes.
Additionally, presentations and documentation can be uploaded for staff to review at their convenience. Ensuring that all employees have access to the same information is crucial.
Email can also be employed; each employee can be contacted directly to ensure they are aware of the changes. Attachments can provide detailed documents outlining the new procedures.
Step 2
Written Communication
Answer
Another way to communicate the changes is through written notes or posters displayed in common areas. These visual aids can effectively grab attention and remind employees about the new evacuation policy in a straightforward format.
Physical copies of the policy can be distributed in meetings or added to employee handbooks for continual reference.
Step 3
Face-to-Face/Oral Communication
Answer
Face-to-face communication can be incredibly impactful. Staff meetings can be organized to discuss the new policy, allowing for immediate feedback and questions. This method ensures that employees can express concerns or seek clarification.
Moreover, informal communication channels, like team huddles or discussions via platforms such as WhatsApp, can help disseminate essential information quickly and effectively. Ensuring that discussions take place in person can enhance understanding and retention of the new policy.