Describe the ways a manager can assess the effectiveness of decisions. - Scottish Highers Business Management - Question d - 2022
Question d
Describe the ways a manager can assess the effectiveness of decisions.
Worked Solution & Example Answer:Describe the ways a manager can assess the effectiveness of decisions. - Scottish Highers Business Management - Question d - 2022
Step 1
Check to see if targets have been achieved
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Answer
A manager can assess effectiveness by evaluating whether the set targets were met. This involves comparing actual outcomes against the targeted goals to determine if the decisions made led to successful results.
Step 2
Check to see if profits have increased
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Answer
Another method is monitoring profit levels before and after a decision was implemented. If profits have risen, it suggests that the decision was effective and beneficial for the organization.
Step 3
Use questionnaires to customers for their views
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Gathering feedback through customer questionnaires helps in understanding their satisfaction and perception of the company's performance following a decision. Positive feedback can indicate effective decision-making.
Step 4
Evaluate decision with the staff for their views on its success
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Consulting with team members can provide insights into how decisions were perceived internally. Their views can highlight potential areas of improvement and affirm successful strategies.
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