Describe Herzberg's theory of motivation. - Scottish Highers Business Management - Question d - 2023

Herzberg's theory of motivation, also known as the Two-Factor Theory, posits that employee motivation is influenced by two distinct types of factors: hygiene factors and motivator factors.

Hygiene Factors

Hygiene factors are elements that do not necessarily motivate employees when present; rather, they can cause dissatisfaction if they are absent. Examples include:

• Salary
• Company policies
• Working conditions

If these hygiene factors are not adequately addressed, they can lead to a lack of motivation.

Motivator Factors

In contrast, motivator factors are those that can enhance employee motivation. These are intrinsic elements that promote job satisfaction. Examples include:

• Recognition
• Achievement
• The nature of the work itself

If motivator factors are absent, it does not mean that motivation will decrease; rather, their presence is crucial for increasing motivation. When employed, they can lead to greater engagement and improved job performance.