Susan is a painter and decorator. Her supervisor tells her each morning in the office which properties to paint, and in which order. She always follows these instructions at work. However, at a training session led by her supervisor which takes place at a local college, Susan spends her time sitting at the back of the class and playing games on her phone because she feels she knows it all already. Explain the behaviour shown in the scenario, with reference to factors affecting obedience. You must refer to research in your response.

Scottish Highers Psychology Obedience: Susan is a painter and decorator

Susan's behaviour at the training session may be explained through various factors affecting obedience. First, the concept of authority plays a significant role. In her workplace, Susan follows her supervisor's instructions as she perceives them as authoritative and credible. This aligns with Milgram's study on obedience, where individuals followed commands from an authority figure, demonstrating how the presence of authority increases compliance.

However, the scenario changes in the college environment. At the training session, Susan does not perceive her supervisor as an authority figure due to the informal setting. This could be linked to the legitimacy of the authority; if the environment lacks perceived formality or authority, individuals may feel less compelled to obey. Therefore, Susan's decision to engage with her phone instead of participating may suggest that she does not view the training session as crucial.

Additionally, factors such as group dynamics and peer influence can also impact behaviour. If Susan observes others disengaging or if she feels that her peers regard the training session as less significant, it can diminish her motivation to comply with expectations. This aligns with research on peer pressure, which indicates that individuals are influenced by the behaviour of those around them.

Lastly, Susan's prior experience and perceived competence may lead her to feel overconfident, believing she does not need to engage in further learning, reflecting the concept of cognitive dissonance where she reconciles her inaction with her belief in her own ability.

In summary, Susan's actions can be understood through the lens of authority perception, legitimacy of that authority, peer influence, and her personal confidence, showcasing the complexity of factors that affect obedience.

Susan is a painter and decorator - Scottish Highers Psychology - Question c - 2022

Worked Solution & Example Answer:Susan is a painter and decorator - Scottish Highers Psychology - Question c - 2022

Explain the behaviour shown in the scenario, with reference to factors affecting obedience.

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