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Last Updated Sep 26, 2025
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Channels of distribution, also known as distribution channels, refer to the pathways through which products move from the manufacturer to the end consumer. This concept is crucial in the field of marketing and business operations.
The manufacturer is the company responsible for producing the goods. For instance, a car manufacturer like Jaguar produces luxury vehicles.
Wholesalers are intermediaries that purchase products in bulk quantities from manufacturers and then sell them in smaller quantities to retailers. An example is a food distributor that buys canned goods from a soup manufacturer and supplies them to local grocery stores.
Retailers are businesses that sell products directly to consumers. They can acquire goods from either the manufacturer or a wholesaler. A bookstore such as Waterstones is a retailer that sells books to individual customers.
Traditional consumer purchasing involves buying from retailers. However, consumers can also access products through alternative distribution channels:
Businesses can directly reach customers through phone sales, allowing them to purchase products without visiting a physical store. An example is a telemarketing company selling magazine subscriptions.
Internet Selling or E-commerce:
The use of online platforms for selling products has become increasingly popular. It provides small businesses with a cost-effective way to market and distribute products worldwide. An example is Amazon, an e-commerce giant selling various products online.
Direct Selling (Telesales and Mail Order):
Businesses can establish direct communication with consumers through methods like telesales and mail-order catalogs. This approach bypasses traditional retailers. For instance, Avon sells cosmetics through direct sales representatives.
Choosing the right distribution channel is a critical decision for businesses. Each channel has its advantages and disadvantages in terms of cost, reach, and profit margins. Selecting the most suitable channel can significantly impact a company's success and growth in the market.
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