Use of Technology in Operations and Sales

Electronic Point of Sale (EPOS):

• EPOS systems are integrated computer systems enabling transactions at retail outlets.
• They facilitate real-time stock control, updating inventory records with each transaction.
• EPOS is often linked with electronic stock control systems, triggering automatic restocking orders when levels fall below predetermined points.

Barcodes and QR Codes:

• Barcodes are used to streamline the checkout process and manage inventory with quick scanning.
• QR codes extend these capabilities to tracking, allowing customers and businesses to follow the journey of packages.
• Both are integral to modern inventory management systems, feeding into EPOS for seamless operations.

Databases in Operations:

• Databases serve as repositories for inventory and stock information, accessible through targeted queries.
• They can generate reports that assist in strategic decision-making and maintain accurate stock levels.
• Linking databases with EPOS enables automated stock management, enhancing efficiency.

Email for Operational Communication:

• Email is a primary communication tool for operations departments to place orders and liaise with suppliers.
• It facilitates quick exchanges of information, confirmations, and updates on order statuses.

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Use of technology in operations & sales

Internet for Operations and Sales:

• The Internet is a crucial resource for identifying and evaluating suppliers, comparing prices, and purchasing raw materials.
• It offers a platform for businesses to reach a global marketplace for both sourcing and selling products.
• E-commerce is heavily reliant on internet capabilities to process sales transactions, similar to traditional EPOS systems but in an online environment.

Conclusion

The integration of technology in operations and sales, from EPOS systems to databases, barcodes, and online platforms, has revolutionized the way businesses manage inventory, conduct transactions, and communicate with suppliers. These advancements result in streamlined processes, cost savings, better data management, and enhanced customer experiences, which are all pivotal for maintaining competitive edges in modern marketplaces.