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Question 3
3. (a) State the responsibilities of consumers when shopping for goods and services. (b) Outline techniques used by shop owners to encourage consumer spending. (c... show full transcript
Step 1
Answer
Consumers have several important responsibilities when shopping for goods and services. They should:
Consider their budget: Before making a purchase, consumers should evaluate their financial situation to avoid overspending.
Evaluate quality and value: Assess products for quality and ensure they provide good value for money.
Read labels: Consumers must carefully read labels for important information regarding ingredients, nutritional value, and usage instructions.
Be environmentally aware: Consider the environmental impact of their purchases and choose products that are sustainable.
Know their rights: Familiarity with consumer laws enables shoppers to make informed decisions and protect themselves against unfair practices.
Keep receipts: Maintaining proof of purchase is essential for returns and warranty claims.
Purchase from reputable sources: Consumers should ensure they buy from trusted retailers to guarantee product quality.
Step 2
Answer
Shop owners can implement various strategies to boost consumer spending:
Attractive displays: Utilizing colorful and appealing displays of fruits and vegetables to catch the customer's eye.
Strategic store layout: Organizing store layouts that guide consumers through aisles enticing them to explore more products.
Promotions and discounts: Offering special promotions, discounts, or loyalty programs to incentivize consumers to buy more.
Sampling opportunities: Providing samples of food items, such as baked goods or beverages, to encourage trial and purchasing.
Background ambiance: Creating a pleasant atmosphere (like the aroma of freshly baked bread) can enhance the shopping experience.
Step 3
Answer
There are specific instances when a consumer may not be entitled to redress:
Consumer fault: If the consumer was at fault by mishandling or misusing the product, they cannot seek a remedy.
Change of mind: When a consumer simply changes their mind about the purchase—this does not qualify for redress under typical consumer protection laws.
Time lapse: If a significant amount of time has passed since the purchase, consumers may not be able to claim redress for minor issues that arise with the product.
Step 4
Answer
Unit pricing allows consumers to compare prices easily by providing the cost per unit of measurement. This enables consumers to make informed choices and select products that offer the best value for their money.
Step 5
Step 6
Answer
Allergy advice on food labels is crucial as it warns consumers about potential allergens present in the product. This information is vital for consumers with allergies to avoid serious health risks, including allergic reactions or anaphylactic shock.
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