List four items of information that should be included in a letter of complaint to a retailer - Junior Cycle Home Economics - Question 10 - 2008
Question 10
List four items of information that should be included in a letter of complaint to a retailer.
(i)
(ii)
(iii)
(iv)
Worked Solution & Example Answer:List four items of information that should be included in a letter of complaint to a retailer - Junior Cycle Home Economics - Question 10 - 2008
Step 1
(i) Name, address, date, (complainant/retailer)
96%
114 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
It is essential to include your name, address, and the date of writing in a complaint letter. This information helps to identify who is making the complaint and allows the retailer to respond appropriately. Including the retailer's details can also provide context.
Step 2
(ii) Nature of complaint, (product/service)
99%
104 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
The letter should clearly state the nature of the complaint, detailing the specific product or service involved. This helps the retailer understand the issue at hand and assess it effectively.
Step 3
(iii) Copy of documents – guarantee, receipt enclosed
96%
101 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
Enclosing copies of relevant documents such as a guarantee or receipt is crucial. These documents serve as proof of purchase and support your claim, making it easier for the retailer to verify the details.
Step 4
(iv) Action taken so far, redress required, signature
98%
120 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
Finally, it's important to mention any actions you have taken so far regarding the complaint, specify the redress you are seeking, and provide your signature. This indicates your seriousness and formalizes the complaint process.
Join the Junior Cycle students using SimpleStudy...
