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What advice on management activities would you give to Tom in relation to the new network installation department? Make relevant assumptions where necessary. - Leaving Cert Business - Question C - 2005
Question C
What advice on management activities would you give to Tom in relation to the new network installation department? Make relevant assumptions where necessary.
Worked Solution & Example Answer:What advice on management activities would you give to Tom in relation to the new network installation department? Make relevant assumptions where necessary. - Leaving Cert Business - Question C - 2005
Step 1
Planning
Answer
Tom should begin by creating a detailed plan for the new network installation department. This involves setting clear organizational goals and outlining the steps necessary to achieve them. By establishing targets such as successful project completion rates and customer satisfaction levels, Tom can align his team towards a common purpose. Moreover, identifying potential risks within the installation process and developing strategies to mitigate them will be crucial. Regularly reviewing and updating this plan will help ensure adaptability as the business grows.
Step 2
Organizing
Answer
A proper organizational structure is essential for the new department. Tom should define roles and responsibilities clearly to ensure everyone knows their specific tasks. By employing skilled electricians and providing ongoing training, he can improve staff competency and operational efficiency. Implementing a feedback system will also help in understanding employee needs and promoting team cohesion.
Step 3
Strategic Planning
Answer
Tom should establish long-term objectives for the new department, focusing on factors like market competitiveness and customer engagement. Strategies might include partnerships with technology suppliers or innovative marketing approaches to promote the new offerings. Understanding market trends and continuously adapting to customer needs will be vital for sustained growth.
Step 4
Monitoring & Evaluation
Answer
Setting up performance indicators is critical for measuring success. Tom should regularly assess the team's performance against established benchmarks, such as efficiency rates and customer feedback. This will allow him to identify areas for improvement and make informed decisions about potential adjustments to team operations or training programs.
Step 5
Resource Management
Answer
Effective management of resources, including time, finances, and materials, is crucial. Tom should implement budgeting practices to monitor expenses and ensure the profitability of the new department. Additionally, he might consider investing in management software that helps to streamline operations and track progress efficiently.