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Read the information supplied and answer the questions which follow - Leaving Cert Business - Question Question 1 - 2016
Question Question 1
Read the information supplied and answer the questions which follow. Black Friday Disaster! Ciara purchased all of her Christmas gifts in November at the "Black Fr... show full transcript
Worked Solution & Example Answer:Read the information supplied and answer the questions which follow - Leaving Cert Business - Question Question 1 - 2016
Step 1
Step 2
Explain two legal rights of the consumer under this law.
Answer
1. Goods should be of merchantable quality
The goods purchased must meet reasonable standards, taking into account their expected usage, durability, and price. In Ciara’s case, the laptop should have been in proper working order when it was sold.
2. Goods should be fit for the purpose intended
Consumers are entitled to expect that the goods will perform as described. If the laptop was marketed for specific use, it should be capable of fulfilling that purpose effectively.
Step 3
Outline two forms of remedy/redress that Ciara is entitled to in the above case.
Answer
1. Refund
Ciara can request a full refund as the laptop is faulty and does not meet the criteria of merchantable quality.
2. Replacement
Ciara can ask for a replacement laptop, which would serve as a suitable substitute for the defective product initially purchased.