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Fill in the appropriate words to complete each of the following statements - Leaving Cert Business - Question 1 - 2008

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Fill in the appropriate words to complete each of the following statements. (i) R_______________, replacements and repairs are forms of redress available to a consu... show full transcript

Worked Solution & Example Answer:Fill in the appropriate words to complete each of the following statements - Leaving Cert Business - Question 1 - 2008

Step 1

R_______________

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Answer

REFUNDS, replacements and repairs are forms of redress available to a consumer under the Sale of Goods and Supply of Services Act 1980.

Step 2

The ___________________________

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SMALL CLAIMS COURT/SMALL CLAIMS PROCEDURE provides a solution to consumer conflicts and can award compensation up to €2,000.

Step 3

The term merchantable quality in consumer law implies that consumer products are of a reasonable quality having regard to their ____________________________.

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Answer

PRICE/DURABILITY.

Step 4

The ________________________

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NATIONAL CONSUMER AGENCY / COMPETITION AND CONSUMER PROTECTION COMMISSION is responsible for investigating, enforcing and encouraging compliance with consumer law.

Step 5

The Sale of Goods and Supply of Services Act 1980 states that all providers of services will supply a service with ______________________________.

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Answer

DUE SKILL / DUE CARE / DUE DILIGENCE/ having the necessary skills to render the service/where materials are used they will be sound and reasonably fit for the purpose for which they are required/that the goods supplied (with the service) will be of merchantable quality.

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